HO
Henriette O
1 reviews | Active since Oct 2020
20 Oct 2020, 14:42
Unhappy customer
Not happy with the service, I have to keep calling, seems only the receptionist are willing to assist.
I have had 4 different completion dates, the last one being today, I have called numerous times today and still waiting for a call.
The insurance gave me a courtesy and extended the car hire for another 2 weeks and this ends tomorrow.
Now what, am I supposed to do, walk 140 kms from home and work and back?
Horrible to state the least.
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Replies (1)
Renew-it Bedfordview's replyOfficial
20 Oct 2020, 15:16Good day Henriette
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Renew-it Bedfordview's reply20 Oct 2020, 15:16
Official
Good day Henriette
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.