JM
Jessica M
1 reviews | Active since Apr 2019
10 May 2022, 23:09
The worst experience
The worst experience, took my car to get it fixed. It took more than two months to complete and i sustained further damages that they didn't even want to account for. When I complained to the service consultant the emphasis was more on money than actual customer service. They claimed for parts they didn't replace and two months later I still don't have my car ....
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Replies (1)
Renew-it Bedfordview's replyOfficial
11 May 2022, 11:16Good day Jessica,
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Bedfordview's reply11 May 2022, 11:16
Official
Good day Jessica,
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice