JK
Jabulani K

1 reviews | Active since Nov 2021

26 Apr 2024, 12:52

The promised turnaround times were not respected by Renew it Bedfordview

The promised turnaround times were not respected by Renew it Bedfordview. Took longer than promised I had to collect the vehicle while it was not yet completed. Dropped the car off on 5th March and final work done on 24th April. Quality checks not thoroughly carried out and I had to show them a missing ***** on wheel arch. Also misleading info on my insurance since I was told that I had to sort things with my insurance meanwhile all was good and up to date.

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Replies (1)
Renew-it Bedfordview
Renew-it Bedfordview's reply26 Apr 2024, 13:11
Official
Good day Jabulani Khosa

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your service expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.

Renew-It Team, Always@yourservice