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shalini D
1 reviews | Active since Sept 2014
14 Feb 2023, 06:22
The most pathetic service
<div>My car has been at Renew Bedfordview for 2 weeks now with no feedback from anyone. I been calling from last week Thursday and first they can't find my vehicle than I get put through to Kiara the supposedly service consultant who NEVER answers the phone or returns your calls. I have been waiting from last week for a return call but no 1 has called . Is this the type of service one pays for? Everytime I call when my vehicle is found I am told it's stripped to be sprayed for 2 ****** weeks !!!! WHAT ****!!!</div>
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Replies (3)
Renew-it Bedfordview's replyOfficial
15 Feb 2023, 08:15Good day Shalin
Thank you for taking the time to take my call and to review us on this platform.
Thank you for taking the time to take my call and to review us on this platform.
Firstly, our apologies for not providing you with the required service and the bad and lack of communication. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Bedfordview's reply15 Feb 2023, 08:15
Official
Good day Shalin
Thank you for taking the time to take my call and to review us on this platform.
Thank you for taking the time to take my call and to review us on this platform.
Firstly, our apologies for not providing you with the required service and the bad and lack of communication. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
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shalini D's updateReviewer Update
15 Feb 2023, 08:21Good Day
No one from Renew Bedfordview has contacted me since last week. Not even after our communication from yesterday
No one from Renew Bedfordview has contacted me since last week. Not even after our communication from yesterday
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shalini D's update15 Feb 2023, 08:21
Reviewer Update
Good Day
No one from Renew Bedfordview has contacted me since last week. Not even after our communication from yesterday
No one from Renew Bedfordview has contacted me since last week. Not even after our communication from yesterday
Renew-it Bedfordview's replyOfficial
15 Feb 2023, 14:59Good day Shalini
Thank you for taking the time to take my call and to review us on this platform.
Thank you for taking the time to take my call and to review us on this platform.
Firstly, our apologies for not providing you with the required service and the bad and lack of communication. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Bedfordview's reply15 Feb 2023, 14:59
Official
Good day Shalini
Thank you for taking the time to take my call and to review us on this platform.
Thank you for taking the time to take my call and to review us on this platform.
Firstly, our apologies for not providing you with the required service and the bad and lack of communication. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice