Terribly Unhappy

Terrible service - They called me to fetch my car after more then 2 months only to find the repairs was not done. I got there and the front was untouched. Waited another week...fetched my car. This time the bumper was just glued back and my glove compartment was forced open...still waiting for boot handle. I was advised to take my vehicle as is and they will collect it from my house on the 12th December...guess what, no-one showed up, no call, no email, no response to emails. I immediately advised their office via emails and calls...but as usual no-one gets back to you. Communication is beyond poor...no-one want to take responsibility and blame each other. This was by far the most stressful experience ever. I've escalated the matter to Operations Director Liezel Spolander who was going to get back to me...Daniella just stopped communicating...Chelene is the only person going out her way to assist...it's over a week that none of these ladies are responding to emails. Their phones are always busy.