1 reviews | Active since Nov 2017
Terrible
I had a pothole accident on the 23rd of September and had two burst left tyres and some scratches to my left side. My car was taken in by insurance and towed to Bedfordview Renew It.
The car repairs have been delayed twice now and I’m expecting the car on the 4th of November 2022, almost 2 months after the accident.
It is unacceptable for replacing tyres and fixing from a minor accident to take almost 2 months with no reason for the delays.
My car has been in “mechanical repairs” for 2 weeks now with no advancement to the repairs. I could have easily replaced my tyres myself and gone to my own panel beater to have the areas fixed but thought insurance would be a better route.
After this experience I am sure that I am leaving MiWay and their panelbeaters as this happened to me last year and had a similar experience at Sandton Renew-it.
Thank you for taking the time to take my call and to review us on this platform.
Firstly, our apologies for not living up to your repair expectations the first time and the bad experience you had to go through with in terms of communication. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to take my call and to review us on this platform.
Firstly, our apologies for not living up to your repair expectations the first time and the bad experience you had to go through with in terms of communication. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice