Sub standard work done at it's best . No Customer service delivery.

Item: Renew-it Bedfordview
Rating: 1
Author: Ben N

Phindile Mkalipi , is not worth to be called a Customer Service Agent.

She does not even read mails .

Renew it Bedfordview , substandard repairs done to my vehicle. Please do not let your insurance make use of them. 2 and half months and still no vehicle.

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Replies (1)

Renew-it Bedfordview's replyOfficial

12 Jan 2026, 17:00

Good day Ben

Thank you for taking the time to review us on this platform.

Firstly, our apologies for not living up to your service expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.

We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.

Renew-It Team, Always@yourservice

Renew-it Bedfordview's reply12 Jan 2026, 17:00

Official

Good day Ben

Thank you for taking the time to review us on this platform.

Firstly, our apologies for not living up to your service expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.

We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.

Renew-It Team, Always@yourservice