****** PROPERTY IN MY VEHICLE DURING REPAIRS

I sent my car in to be repaired at Renew-it Bedfordview on the 11th of Aug- a rear-bumper repair.

On collection of my vehicle my repair was done but my media-player had 2 additional profiles on my Bluetooth devices: Tebz- iPhone & mavura.

On the weekend whilst lost in Midrand I attempted to switch on my navigation only to find that it was missing. I took it back to Renew-It to inform them of this and I was told to write an email to head office.

the response was speedy and I was told it had been escalated to the manager. 2 weeks elapsed and I followed up on the complaint to find that I was due for feedback.

I received feedback that unfortunately there was nothing anybody can do- even with the proof that people were fiddling with my media player WHILST the repair was suppose to be done on the rear side.

the SD card is costing me R2100 exc VAT and this is something I wont pay as I have PROOF that people were inside my car and had handled the vehicle.

I am extremely disappointed in the way I am being treated as I was not given a full report on what sort of investigation was done and the results there after.

PLEASE BEWARE OF RENEW IT BEDFORVIEW