UB
Ulrich B
1 reviews | Active since Oct 2020
25 Mar 2026, 18:52
Slow service and incompetence
More than a month and no car they are ***********. Now they are avoiding me.
Helpful (0)
Replies (3)0
Replies (3)
Renew-it Bedfordview's replyOfficial
26 Mar 2026, 07:51Good day Ulrich
Thank you for bringing your concerns to our attention. We sincerely acknowledge receipt of your email and regret the frustration and inconvenience you have experienced throughout the repair process.
We understand your dissatisfaction regarding the delays, inconsistent updates, and lack of clear communication. This is not the level of service we aim to provide, and we take your concerns very seriously.
Your matter has been escalated to the relevant branch for urgent attention.
Renew-it Bedfordview's reply26 Mar 2026, 07:51
Official
Good day Ulrich
Thank you for bringing your concerns to our attention. We sincerely acknowledge receipt of your email and regret the frustration and inconvenience you have experienced throughout the repair process.
We understand your dissatisfaction regarding the delays, inconsistent updates, and lack of clear communication. This is not the level of service we aim to provide, and we take your concerns very seriously.
Your matter has been escalated to the relevant branch for urgent attention.
UB
Ulrich B's updateReviewer Update
26 Mar 2026, 11:26Still no feedback from any manager.
UB
Ulrich B's update26 Mar 2026, 11:26
Reviewer Update
Still no feedback from any manager.
UB
Ulrich B's updateReviewer Update
27 Mar 2026, 07:07Still no feedback from your company. Why?
UB
Ulrich B's update27 Mar 2026, 07:07
Reviewer Update
Still no feedback from your company. Why?