BS
Bonga S

1 reviews | Active since Feb 2020

21 Feb 2020, 10:23

Shocking service from Renew-it Bedfordview

Shocking customer service from Renew-it Bedfordview. 1) They never answer the phone, you hold on for ages listening to some automated messages. 2) The service agent you have been assigned to is never available neither is their manager after ages of holding on the phone. 3) Takes them a lifetime to ever give you any feedback or progress on your car.

My vehicle went in for repairs on what is slightly more than a dent. At another other panel beater the job would have been done in three days. A month later I am still awaiting my vehicle, you are never updated you have to call in yourself.

Happy the service advisor is terrible at her job. Has no clue what is left from right.

I blame Discovery the Insurance company as well for sending my car to these clowns. There are a lot of competent panel beaters out there who value their customers and offer a quick quality service.

I have nothing good to say about Renew-it Bedfordview. Worst experience ever.

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