LM
Lufuno M
1 reviews | Active since Oct 2011
13 Mar 2024, 12:03
Ruined car paint
I have been waiting for renew-it to repair my car paint that they over buffed when my car went in for repairs. My husband went in to show them the state of the car and they even viewed pictures of the car when it went in for repairs which revealed that they reined the paint job. Above all this, they repaired my rear bumper instead of replacing it. The bumper is now soft to the touch and I am not sure of the safety at this point. It’s been 3 months now and the silence from them is deafening.
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Renew-it Bedfordview's replyOfficial
13 Mar 2024, 13:22Good day Lufuno Magidi
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Bedfordview's reply13 Mar 2024, 13:22
Official
Good day Lufuno Magidi
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice