1 reviews | Active since Mar 2019
Ridiculous workmanship
I am enraged and disappointed. I was involved in an accident on the 13th of March, vehicle was sent to Renewit-Bedfordview on the 16th - as per SMS notification. 18th assessment was done and approved for repair by Discovery Insure. From then on things went south, from receiving almost weekly updates from their service-adviser to total silence.
I ended up having to call them to make a follow up. I avoided being a difficult client to curb rushed jobs that I will regret. Regardless of being an understating individual - I only received my vehicle on the 3rd of May (7 weeks odd). Not that having been patient this long with hope that it would result is satisfactory ending but to my dismay it became a nightmare.
My vehicle was given a green light to be released by discovery assessor, having been made to wait for over 3 hours on the ***** collection date I got my vehicle. It had more problems that when it went in. The body work was astounding, though they only worked on the affected areas - they didn't bother to give the vehicle a proper wash. My bonnet and top was not washed nor polished. Left the company with quarter tank - drove 21km's home, the thing was ****ing diesel all the way I got home with 0 fuel. Recently bought a battery - about a week or 2 before the accident, the battery is dead now. Drove home, could not start the car the next morning. my alignment was way way ought, had airbag light flashing on and off, and traction control light constantly on - trying to switch it off didn't help. front right bumper side doesn't clip to flush. I am just furious and disgusted about this experience I had with Renewit, from all the reviews I read when my vehicle went there - I was at ease. I just had to be the one in a hundred unfortunate cases.
I sent the vehicle back the Saturday morning - I have little to no faith that my vehicle will be 100% ever again.
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated the issue to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated the issue to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
