1 reviews | Active since Sept 2020
Repair Process
My car went for repairs 1st week of May 2021 and I was promised to receive it back 1st week of June 2021(during feedback reports from the consultant) . Phindile the consultant kept on updating me with lies?... When I called in the office last week, I was told that more parts ordered are still outstanding yet the week before last week, I was told that the only part they are waiting for is the bumper. "Who is fooling who here? " I am completely NOT happy and I actually don't believe anything she tells me anymore because feedback changes every day. I don't know why my insurance uses such horrible panel beaters, but it is too BAD with false feedback and false promises to the customers. Yhooo ???I've been nice and patient all along until I compared the feedback reporting from the consultant?
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the director at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Best regards,
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the director at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Best regards,