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Patricia M

1 reviews | Active since Mar 2020

20 Mar 2020, 12:19

Renew-t Bedford and PMD Insurane

Can the managent of renew-it and PMD call me if there's 1. I've been sending emails, calling venting on social media regarding car and no one has taken any accountability to call me and update me. I even wonder if you know where my car is as I've been sent back and forth. If you lost my car please just replace it so we can move on. Thank you.

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Replies (5)
Renew-it Bedfordview
Renew-it Bedfordview's reply20 Mar 2020, 16:54
Official
Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced. Kindly provide us with your vehicle registration number so we be escalate the issue to the Service Manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on *** *** ***
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Patricia M's update23 Mar 2020, 16:09
Reviewer Update
You should be able to find my details under this claim number #CL***
Renew-it Bedfordview
Renew-it Bedfordview's reply23 Mar 2020, 17:21
Official
Good day

Please note that Chelene, your service adviser advised that she did give an update on Friday 20/03. kindly note that the vehicle is currently in assembly. 
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Patricia M's update23 Mar 2020, 23:19
Reviewer Update
I believe your calls are recorded. Listen to my calls to your company from the day I brought my car, there's no truth in what she's saying.

Renew-it Bedfordview
Renew-it Bedfordview's reply24 Mar 2020, 10:16
Official
Good day

The vehicle is currently in polishing and you will be contacted as soon as the vehicle is ready.