Renew-it Bedforview - Major Disappointment (very angry)

Was in a car accident in November 2021. Only got my car back End January 2022. There was a paint run on the front bumper and the sunroof woulsn't open. They informed me they will fetch the car on the 2nd of Feb to fix the issues and I will have my car back the same day. However I had the car 1 day, when my car wouldn't start. I found out the ignition on the vehicle wasnt switching off. So it messed up my battery. They had to tow my car back in January. I have been phoning but not able to speak to anyone. I left numerous messages. Only came back to me today 08 February 2022. Where they have still not repaired my vehicle. I am at my wits end. Its costing me a fortune on uber and car hire. There excuse is they waiting for Miway to let them buy a new battery so they can test the car. Miway doesn't want to pay so they just did nothing!! Not even contact me to tell me whats happening. So now lets see how much longer I will have to wait for my car.