Renew-IT Bedfordview. The worst ever!!!!

My vehicle went in for very minor repairs as arranged by my insurance company. The repairs were limited to replacing a small piece of plastic on the front bumper and fixing a small dent in the one door. After taking the vehicle in they took more than a week for what they termed "disassembly". I tried to call my service advisor to find out why it is taking so long and left a message. She never called me back. After another few days she did call me to inform me that my vehicle has now moved to "paint preparation" and that the repairs should be finished within the next 10 days. Eight days later the vehicle was still in "paint preparation". I again called and managed to speak to my service advisor who told me that it is normal for paint preparation to take 8 days! I asked her about why she then told me that the vehicle would be finished after 10 days and she just said she doesn't know and will ask her supervisor. She committed to call me back but never did... Eventually I collected my vehicle after three and a half weeks only to find out that the only work they did in the time was to replace the pice of plastic. even that was painted so poorly it looked like someone did it with a tin of spray paint. The dent in the door was not attended to at all because the booking agent "accidentally overlooked the approval". Now they called me after I complained and asked me to "give them another chance". So basically they want me to start the entire process again. Be warned! If you don't want to wait months for poor quality repairs on your vehicle rather take it elsewhere.