KS
Katleho S
1 reviews | Active since Aug 2013
15 Jun 2021, 12:11
Renew-it Bedfordview No-Go
Worst experience ever. My car went in on 24/04/2021 for damage to the front bumper. It's almost 2 months and still not repaired. It took them almost 3 weeks just to assess the car. Can never adhere to committed timelines. Just been informed now that they've ordered the wrong part. I always have to call for follow ups and majority of the time, it's difficult getting hold of whoever is handling my car. Everyday I get a different estimated completion date for my car. If there was a less than 1 star rating I would give it.
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Renew-it Bedfordview's replyOfficial
15 Jun 2021, 16:31Good day Katleho
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the director at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the director at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Renew-it Bedfordview's reply15 Jun 2021, 16:31
Official
Good day Katleho
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the director at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the director at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.