JD
Jenna D
1 reviews | Active since Mar 2013
27 Jan 2020, 16:20
Renew-it Bedfordview - Bad service
They have had our car since 12 December. While we thought they would get started on the car before they were supposed to close on 27 December, they closed on 20 December and did not tell our insurance company! Since then it has been delay after delay.
Their work ethic is poor, this owing to them ordering the wrong car parts which has now caused further delays. Each week the completion date is moved by a week. Absolutely shocking customer service as when you call them, nobody answers!
Ridiculous!
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Renew-it Bedfordview's replyOfficial
28 Jan 2020, 07:57Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. Please provide us with your vehicle registration so that we escalate the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on *** *** ***
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. Please provide us with your vehicle registration so that we escalate the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on *** *** ***
Renew-it Bedfordview's reply28 Jan 2020, 07:57
Official
Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. Please provide us with your vehicle registration so that we escalate the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on *** *** ***
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. Please provide us with your vehicle registration so that we escalate the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on *** *** ***