DK
Deon K

1 reviews | Active since Jan 2019

08 Mar 2024, 08:48

Poor Workmanship and customer service at Renew-it Bedfordview

Took my car in have my bumper repaired after an accident. Received the car with the bumper misaligned and the fender linings not in place. Took it back to have it rectified only to receive it with the bumper still misaligned. Sent emails to the consultant and received no feedback until I copied in the Ops director. Now I wait to hear from the consultant, 2 days later, who has still not made any contact. I have subsequently escalated my complaint to Bluespec.

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Replies (1)
Renew-it Bedfordview
Renew-it Bedfordview's reply08 Mar 2024, 09:26
Official
Good day Deon Kisten
Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your service expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.

Renew-It Team, Always@yourservice