Poor service.

What a terrible experience i'm having with this panelbeater, my car (Kia Picanto HB46PZ GP) has been gone now for over a month for suspension repairs. when i try to call them they don't pick up the phone and the service consultant is always unavailable. i wish i had a choice given by my insurance Auto and General to choose a panelbeater of my choice. i will never recommend anyone to take their car to this place. Poor service, slow to complete a simple job and keeping you in the dark about progress of your car. my car has been on paint preparation stage for 2 weeks now, some panelbeaters do this in 1 day. my life is stuck now because of their poor service nxaaa!