JH
Jaco H
1 reviews | Active since Apr 2021
16 Apr 2021, 16:15
Poor service
I had a claim for 2 wheels at a other company and it was repaired the same week, and i had a call once a day from this company, I took one wheel in on Monday 12 April 2021 and its now Friday the 16 April 2021 with no call For a status update. when i got there "Charlene" said maybe Monday 19 April 2021. poor service to say the least. If I had a call every second day just to say we are following up regularly I would not have been so upset but still a little.
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Renew-it Bedfordview's replyOfficial
16 Apr 2021, 16:36Good day Jaco H
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Renew-it Bedfordview's reply16 Apr 2021, 16:36
Official
Good day Jaco H
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.