TZ
Tawanda Z

1 reviews | Active since Jan 2018

24 Feb 2020, 12:12

Plan at least a month without your vehicle

After bad service from Renew-It in Sandton , opted to take in my car to Renew-It Bedfordview on the 4th of the month. I was keeping tabs with my tracker and the vehicle was only started (possibly moved) after 13 days on the 17th, and I raised this and this was due to 'admin issues', so it's now the 24th and I was expecting the car this week and have called again and my adviser has been busy the whole day and reception has advised that you may (MAY) only get the car end of next week, that will be the 6th of March. So, at least a month for repairs to a front bumper rear fender. I can imagine if it was serious damage.

0
Replies (1)
Renew-it Bedfordview
Renew-it Bedfordview's reply24 Feb 2020, 14:34
Official
Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced.Please note that we will be escalating the issue to the Service Manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on *** *** ***