PATHETIC SERVICE

I am so disappointed and angry with the service I am getting from this service provider, after my car had an accident my insurance towed it to Renew-it and they fix it "supposedly", that was 2nd week of March and only Monday 15 June i got it back in a very bad state, It had got no power at all.

When I raised the issue with a number of people no one bothered to call me back, until Liezel called with lots and lots of excuses that it was just a cosmetic repair so she doesn't see why it should affect the engine, and that my km's are too high, or maybe the battery is old i mean really a whole manager with such service and that if they tow it from my workplace and find no fault on their side I will carry the costs, or I must take it to my mechanic to see the problem.

I mean they were supposed to check and see if the engine was not damaged from the 1st go when they receive the car now they don`t want to take any responsibility. I asked that they give me a courtesy car for their poor work she's telling that I'm not meeting her halfway because she doesn't think the problem lies with their work. I am disgusted to say the least. And I will not rest until they give me the service I paid even if it means reporting to ombudsman.