XM
Xoliswa M

1 reviews | Active since Sept 2022

26 Sept 2022, 13:21

Miss

I'm not happy with your service my car has been in your panel beater for more than 3months. I was advised that you will be ordering all my car suspension parts, an order was place parts were delivered but there were part(s) you never ordered which now delayed the whole process and I find this so unprofessional. Lately no one is updating me about anything and for the missing part tomorrow is the last day of TAT I'm still puzzled what is gonna happen next since everyone is quite.

0
Replies (1)
Renew-it Bedfordview
Renew-it Bedfordview's reply26 Sept 2022, 13:54
Official
Good day Xoliswa

Thank you for taking the time to take my call and to review us on this platform. 

Firstly, our apologies for not living up to your repair expectations the first time and the bad experience you had to go through with in terms of communication.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.

Renew-It Team, Always@yourservice