SO
Susan O
1 reviews | Active since Nov 2021
25 Nov 2021, 13:25
*********** panel beater
I had a rear end accident on 5 oct 2021. The car was taken to renew it Bedford view who got the job without it being assessed. As the car was picked up by the insurance, they called to get the address to fetch it. I decided to allow the original tow company to collect. It took them from the 8 oct to the 25 November to repair the rear bumper and fender. On collecting it, the panels were not aligned. I write this as I wait for them to correct it
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Renew-it Bedfordview's replyOfficial
25 Nov 2021, 14:21Good day Susan
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
I had this escalated to the Renew-It Bedfordview personnel and they advised that the panels have been aligned today, please advise if there is anything else we can assist you with.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
I had this escalated to the Renew-It Bedfordview personnel and they advised that the panels have been aligned today, please advise if there is anything else we can assist you with.
Renew-It Team, Always@yourservice
Renew-it Bedfordview's reply25 Nov 2021, 14:21
Official
Good day Susan
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
I had this escalated to the Renew-It Bedfordview personnel and they advised that the panels have been aligned today, please advise if there is anything else we can assist you with.
Renew-It Team, Always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
I had this escalated to the Renew-It Bedfordview personnel and they advised that the panels have been aligned today, please advise if there is anything else we can assist you with.
Renew-It Team, Always@yourservice