CB
Cynthia B

1 reviews | Active since May 2020

04 Aug 2020, 16:32

Incompetency/ Dishonesty.

I am disgusted in Renew it , Bedfordview's service, to say the least. My car went to them on the 22June 2020. They called my husband after 3 weeks to say the car is ready for collection. When my husband got there , the car was not ready, they damaged my tailgate switch, the paint work on the car was done unprofessional , the name of my car at the back was not there and there were a few minor things that was also damaged in my car.They promised to fix everything in 2 days which was never done. The lady dealing with my query **** to my husband ,told him the car was ready but later phoned back to say the car was not ready. I have never dealt with such *********** and dishonest people. My car is with Renew it , Bedfordview for more than a month. I will never recommend Renew- it, Bedfordview to anybody.

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Replies (1)
Renew-it Bedfordview
Renew-it Bedfordview's reply05 Aug 2020, 09:09
Official
Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced.Please note that we will be escalating the issue to the Service Manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on *** *** ***