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refilwe L
1 reviews | Active since Jul 2014
26 Oct 2020, 17:05
I need my car urgently
They have been claiming to repair my car for past 3 weeks....I am not happy as each time I enquire, it is excuses after excuses. Claim ***. I am frustrated as they do not even see the sense of emergency with this query. I do not know what to do anymore. I need my car by latest this Wednesday. My numbers ***
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Replies (2)
Renew-it Bedfordview's replyOfficial
27 Oct 2020, 11:32Good day Refilwe Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution. The Renew-IT Team, always@yourservice.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution. The Renew-IT Team, always@yourservice.
Renew-it Bedfordview's reply27 Oct 2020, 11:32
Official
Good day Refilwe Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution. The Renew-IT Team, always@yourservice.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution. The Renew-IT Team, always@yourservice.
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refilwe L's updateReviewer Update
28 Oct 2020, 08:57Renew-It Edenvale has still not responded to my query...I just need my car urgently. Daniela does not even take calls at all and still says they will not release my car. It has been 5 weeks now without my car...…..this is a very pathetic service
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refilwe L's update28 Oct 2020, 08:57
Reviewer Update
Renew-It Edenvale has still not responded to my query...I just need my car urgently. Daniela does not even take calls at all and still says they will not release my car. It has been 5 weeks now without my car...…..this is a very pathetic service