MN
Mongameli N
1 reviews | Active since Feb 2014
04 Aug 2020, 20:00
Horrible service from Renew-it Berdfordview
Never experienced such bad service in my entire life! My car went in for minor hail damage in February and I have been dealing with this company until today my car is not fixed. They keep on telling me lies and changing stories all the time. I ended up even cancelling the insurance company that recommended them as a panel beater. Iwyze is also very poor and not pushing these people to do the job in time.
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Replies (2)
Renew-it Bedfordview's replyOfficial
05 Aug 2020, 09:09Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.Please note that we will be escalating the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on *** *** ***
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.Please note that we will be escalating the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on *** *** ***
Renew-it Bedfordview's reply05 Aug 2020, 09:09
Official
Good day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.Please note that we will be escalating the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on *** *** ***
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.Please note that we will be escalating the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on *** *** ***
MN
Mongameli N's updateReviewer Update
05 Aug 2020, 11:54Yesterday I was told to come fetch the car today 8:30 am, and when I arrived was told the car was being washed, and that was not true. One of the ladies took me in and to my shock, the car was not complete, as they were polishing it and some of the things were not fitted. The lady that told me come collect the car ended up asking me to come back in two hours to fetch the car. The lies continues.....I'm going there now to see if they are done or not.
While I was there, two more angry clients came in with similar stories to that of mine. I don't wish any person to experience what this company is doing to us.
While I was there, two more angry clients came in with similar stories to that of mine. I don't wish any person to experience what this company is doing to us.
MN
Mongameli N's update05 Aug 2020, 11:54
Reviewer Update
Yesterday I was told to come fetch the car today 8:30 am, and when I arrived was told the car was being washed, and that was not true. One of the ladies took me in and to my shock, the car was not complete, as they were polishing it and some of the things were not fitted. The lady that told me come collect the car ended up asking me to come back in two hours to fetch the car. The lies continues.....I'm going there now to see if they are done or not.
While I was there, two more angry clients came in with similar stories to that of mine. I don't wish any person to experience what this company is doing to us.
While I was there, two more angry clients came in with similar stories to that of mine. I don't wish any person to experience what this company is doing to us.