********** Service from Renew-it Bedfordview

Horrific service from Kyra van Eden at Renew-it Bedfordview. My vehicle was taken in to Renew-it around 26/27 October and the expected date of delivery I was given was 26 November 2021. It is now 13 December and still no delivery, instead I keep getting automated messages of delays on the repair completion date. The dates have changed four times with no reason for the delays nor updates from the PA assigned to my repair diary (Kyra). Every time I call in to speak to Kyra I either do not get a hold of her or she'll promise to call me back but never does. I have called in several times to speak to a manager but reception transfers me to Kyra (Who is of no help whatsoever). The only reason I received as to the first delay was that the incorrect parts were received from their supplier... and for me to be given this reason I had to physically go in to Renew-it Bedfordview on Thursday 2nd of December and wait to see the PA assigned to my repair. She then promised that she'd get back to me the next day (which of course never happened), I waited until the following week Tuesday with no feedback from Kyra, just another automated message telling me that the repair has been delayed until the 17th of December 2021. Does it get any worse than this???