MB
Moniqe B

1 reviews | Active since Jul 2019

02 Jul 2019, 13:04

GO SOMEWHERE ELSE

My car has been there for two months now and there is absolutely no communication for any of the staff here. When I call they put me on hold and the service consultant Cindy never answers her phone or call back when she says she will. They continuasly say the car Will be ready the next week and when I follow up they only say it's not done I must wait another week. They are unfriendly and really don't care about their customer service. Still waiting for the manager Darrel to call me back with any information on my car. I don't know how anyone can be satisfied with this company or the the way the employees that are supposed to be professional.

0
Replies (1)
Renew-it Bedfordview
Renew-it Bedfordview's reply02 Jul 2019, 14:44
Official
 Good Day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced. We have escalated the issue to the Service Manager for resolution.

Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968). 

Best regards,