False update on car status- heavily inconvenienced

Utter DISAPPOINTMENT at Renew-it Bedfordview!!! I've been receiving messages from this service provider on the repair status of my car since Wed (15 Dec 2025). Today (22 Dec 2025) I got a phonecall from my allocated service advisor (Siyabonga) at 08:07am that I should come through to collect my car as it they are last day today (December closure). I got to Renew-it at 09:50am. Funny enough, my service advisor was asking me who called me to come collect as my car is not ready, the car parts have been partially received. I had to prove that I received a call and only then did she acknowledge that she is the one who called me to collect my car and indicated that it was a 'system error', myyl number is linked to an incorrect car (I have two cell numbers by the way - are you telling me an error is made on two completely different numbers???). I indicated that I had requested an Uber from Benoni to Bedfordview - she advised that they will provide me a driver back home. What about the money I used to get to Bedfordview Renew-it?? I've been sitting waiting for their driver since 10:15am, it's 11:03am now, nobody is advising me on the driver status. What about my time waisted?? I AM DISAPPOINTED and HEAVILY INCONVENIENCED by Renew-it Bedfordview.