NC
Nicole Curtis-Green

1 reviews | Active since Oct 2020

18 Aug 2025, 22:23

DO NOT TRUST THE REVIEWS!!!

My vehicle remained with this service provider for several months. Upon its return, I discovered it had sustained additional damage beyond what it had originally gone in for. This led to months of repeated back-and-forth with Re-New It in an attempt to have the issues rectified.

A few months later, further concerns arose. The underbody plates of my vehicle had not been properly fastened and subsequently detached while driving — a serious safety hazard. In addition, the replaced parts have already begun to chip, and the paintwork is flaking away, indicating poor workmanship and quality control.

This ongoing pattern of negligence has not only caused unnecessary delays and frustration but has also endangered my safety as a client.

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Replies (1)
Renew-it Bedfordview
Renew-it Bedfordview's reply19 Aug 2025, 12:43
Official
Good day Nicole 

Trust you are well 

kindly note that your complaint has been received and i can confirm that a formal response has been provided to you by our Executive head office team with suggestions on how the complaint should be dealt with.

Regards
Renew-it Bedfordview