Choose an alternative panel beater if you can. There's no sense of urgency nor owning up with these guys

If you care about customer service and sense of urgency, don't take your vehicle in for repairs with them. If you're using insurance you can ask them for an alternative or choose your own panel beater.

Their panel beating job is good but there were no updates on the delays and why until you ask and when my vehicle finally came back 2 months later, there were new issues where they never existed, eg central locking from the inside no longer working and ****** items. This took another month to two to get it resolved as they didn't want to take responsibility for the things I raised.

From the customer service agent and the manager I just had the worst experience ever.