S
Samantha
1 reviews | Active since Mar 2026
26 Mar 2026, 12:00
Can’t get through to...
Can’t get through to consultant when I try to call I always have to wait for her to call me Took very long to repair the car and await approval from insurance according to them
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Replies (1)
Renew-it Bedfordview's replyOfficial
26 Mar 2026, 15:34 Good day Samantha
Thank you for bringing your concerns to our attention. We sincerely acknowledge receipt of your email and regret the frustration and inconvenience you have experienced throughout the repair process.
We understand your dissatisfaction regarding the delays, inconsistent updates, and lack of clear communication. This is not the level of service we aim to provide, and we take your concerns very seriously.
Your matter has been escalated to the relevant branch for urgent attention.
Thank you for bringing your concerns to our attention. We sincerely acknowledge receipt of your email and regret the frustration and inconvenience you have experienced throughout the repair process.
We understand your dissatisfaction regarding the delays, inconsistent updates, and lack of clear communication. This is not the level of service we aim to provide, and we take your concerns very seriously.
Your matter has been escalated to the relevant branch for urgent attention.
Renew-it Bedfordview's reply26 Mar 2026, 15:34
Official
Good day Samantha
Thank you for bringing your concerns to our attention. We sincerely acknowledge receipt of your email and regret the frustration and inconvenience you have experienced throughout the repair process.
We understand your dissatisfaction regarding the delays, inconsistent updates, and lack of clear communication. This is not the level of service we aim to provide, and we take your concerns very seriously.
Your matter has been escalated to the relevant branch for urgent attention.
Thank you for bringing your concerns to our attention. We sincerely acknowledge receipt of your email and regret the frustration and inconvenience you have experienced throughout the repair process.
We understand your dissatisfaction regarding the delays, inconsistent updates, and lack of clear communication. This is not the level of service we aim to provide, and we take your concerns very seriously.
Your matter has been escalated to the relevant branch for urgent attention.