TL
Thabo L
1 reviews | Active since Feb 2018
14 Oct 2021, 20:52
Bad workmanship
My car was done panel beating at this workshop. After the repairs were done , first the door was not properly working, door controls on the driver’s door not properly working and driver’s window had issues in closing. Took the car back to them and this was sorted.
When I thought all is well, then there was a sensor hanging on the right rear beneath the bumper. The car have some warnings . Took the car to Mercedes Benz then found out the AMG motor was not properly placed and the pins rusted due to water getting into them.
So this workshop is Mercedes approved , so how do they make such mistakes. Is it because they take too many vehicles and work in a rush ??
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Replies (2)0
Replies (2)Renew-it Bedfordview's replyOfficial
15 Oct 2021, 08:53 Good day Thabo, Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Bedfordview. They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Bedfordview. They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.
Renew-it Bedfordview's reply15 Oct 2021, 08:53
Official
Good day Thabo, Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Bedfordview. They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Bedfordview. They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.
TL
Thabo L's updateReviewer Update
02 Nov 2021, 22:57They haven’t bothered to call or attend to my problem and now I have a car that I can’t really use. I’m taking the matter up with MBSA
TL
Thabo L's update02 Nov 2021, 22:57
Reviewer Update
They haven’t bothered to call or attend to my problem and now I have a car that I can’t really use. I’m taking the matter up with MBSA
