aP
albert P

1 reviews | Active since Feb 2019

20 Aug 2026, 09:44

Bad workmanship.

May car was repaired by Rene-it in October last year. The paint work was done so badly it looks like it was done in a backyard panel shop, I booked the car back in and instead of fixing what I pointed out they re-painted the skirtings that was not even part of the accident. I was told to get my car from the security guard, and the car has been fixed. It has been 10 months, and I am still waiting for them to give me a courtesy car. They are now not replying to my emails and are not taking my calls. I walked in there several times and I am told that the person (Lechaan) is in a meeting. It does not matter when I call or walk in, she will always be in a meeting. This is the worst service I have ever received from a service provider and do not advise anyone to take their car there for repairs. The paintwork is very poor and the panels they removed rattles a lot.

0
Replies (1)
Renew-it Bedfordview
Renew-it Bedfordview's reply20 Aug 2026, 12:54
Official
Good day Albert,

Thank you for taking the time to review us on this platform. 
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately. I have created a case for the issues you raised for follow-up purposes. 
We have escalated this matter to the Renew-It Bedfordview team, and they will be in contact with you.
Renew-It Team, Always@yourservice