TM
Thomas M
1 reviews | Active since Mar 2021
17 Mar 2021, 10:35
Bad service Still from renew-it Bedfordview
I've written here thinking that renew-it Bedfordview will treat my matter with seriousness which I got a call on 11 March 2021 from head office which she apologised on behalf of Renew-it and promise me that matter will be resolved by the branch and they will call me till today I've not been called and as result I don't want to be communicate by Ms Daniiele which I think she is undermining me and not treaingt my matter with the seriousness that it deserves. I want to be communicated by her Manager from now since she failed from the beginning because the claimed cost R500 000,00 but the V250 bus is not yet repaired all the concerns raised
Helpful (0)
Replies (1)0
Replies (1)
Renew-it Bedfordview's replyOfficial
17 Mar 2021, 11:12Good day Thomas M
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Renew-it Bedfordview's reply17 Mar 2021, 11:12
Official
Good day Thomas M
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.