1 reviews | Active since Mar 2021
Bad service from Renew-it and Ms Daniele
I've had a worse experience and bad service since my V-Class 250 bus was brought into your panelbeater since last year 14 September 2020 for a repair. 29th October 2020 I was called to collect back my bus and was told everything was repaired and fixed and to my surprise most things where damaged firstly dashboard which was supposed to be replace was taken to upholstery for a quick solution and the dash was brown and did not match the other part of the dashboard and the interior, front camera was not working, centre console mouse was damaged,Alignment dash, glass paint peelin,tailgate scratch,cubiol damaged, ***l rubber loose, ***l cracked,rough texture in most part so essentially the car was not renew.The bad service was when the matter was escalated to a rudeManager Ms Daniele who promised to fix those things till to date and when I come the confront her about my dissatisfactory about parts that where ordered since last year she promise me that they will call me on the 1st to give courtesy car and that time the parts will be there and when I decided to go to their offices since I did not get any call from her or email for that matter to bring the car on the 1st she then told me my courtesy car is been given to another client with an rude attitude and told me she will call security to take me out.My car is with you and I don't have any car currently to move around and do work
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution.
The Renew-IT Team, always@yourservice.
