MP
Marietjie P
1 reviews | Active since Mar 2013
12 Nov 2024, 11:34
BAD SERVICE
My vehicle was fixed by them. But there are a part that they did not put back. Since July 2024 I'm battling to get it fixed by them. They don't keep their clients up to date on the progress. The part is on back order for quite some time now. No phone calls from them, no e-mails from them to keep you updated.
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Renew-it Bedfordview's replyOfficial
12 Nov 2024, 16:35Good day Marietjie Potgieter
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Bedfordview's reply12 Nov 2024, 16:35
Official
Good day Marietjie Potgieter
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice