Bad repair job, staff unhelpful

I had my car sent in for repairs in Feb, and when collecting we had minor issues, they did not match side mirrors properly, and there were still some visible marks, but they corrected it for us, and we were happy. Come June we noticed the paint on the door looked wrinkled and not smooth, it looked like the paint has sagged, so we had to take the car back to have it repaired under warranty. While in for repairs, for what the manager called "a bad repair job", I have struggled to get anyone to call me back or give me updates. I cannot believe that when doing a warranty repair this is how they treat customers, and when you tell them how difficult it has been to get hold of them, they seem to laugh it off. Do yourself a favor and find an alternative Panel beater. Not worth the headaches this place has caused!!!!