Bad quality, bad customer care, bad experience overall

The worst experience! They tried to deliver my car with some parts still on the dashboard - not fitted. The quality of the work was totally unacceptable. My word as customer were not accepted. They brought in an assessor who then agreed with me. Then suddenly they agreed that the work is not up to standard. They undertook to have it done properly. This is now a week later, four weeks from the date I delivered the car to them. It was a bumper bashing, nothing serious. They claim to be Mercedes Benz approved specialist. Well, they clearly are NOT. My insurance tried to put pressure on them with no avail. I suspect they are spiteful now and keep me on hold. It looks like they are not a member of SAMBRA. This explains why. If you care about your vehicle, this is NOT the place to go.