DT
Daniel T

1 reviews | Active since Apr 2013

18 Sept 2020, 15:59

Bad customer service

<div>Please don’t take your vehicle to this place even if your insurance tell you its the best place to go. my vehicle had a small bump at the back that was only gonna take them 15 days,when i spoke to ***** that deals with customers she promised that her manager would push for the vehicle to be done very quick, she doesn’t return calls and when i spoke to the manager **** to complain she promised to call me back and rather send me a WhatsApp to say that the vehicle will take a further two working days. After all that my vehicle took 30 working days to be done this is unacceptable when you use it for business the service at this place is poor beyond words.</div>

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Replies (1)
Renew-it Bedfordview
Renew-it Bedfordview's reply18 Sept 2020, 16:16
Official
Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced.Please note that we will be escalating the issue to the Service Manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on *** *** ***