RV
Rikus V
1 reviews | Active since Mar 2011
03 Dec 2020, 17:41
Bad Customer Relations
This company does not have any customer relations. My vehicle was supposed ti be finished on 26 Nov then it changed to 03 Dec then 10 Dec, ba k to 03 Dec. You can forget to speak to the Operations Director she simply does not come back to you. On tuesday 30 Nov i was told my vehicle is going in for paint preperation. It is today 03 Dec and still my vehicle has not been painted. Forhetto talk to HQ. They simply ignore you.
Helpful (0)
Replies (3)0
Replies (3)
Renew-it Bedfordview's replyOfficial
04 Dec 2020, 16:32 Good day Rikus
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution. The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution. The Renew-IT Team, always@yourservice.
Renew-it Bedfordview's reply04 Dec 2020, 16:32
Official
Good day Rikus
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution. The Renew-IT Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-IT Bedfordview and they will be responding directly with you to find an immediate resolution. The Renew-IT Team, always@yourservice.
RV
Rikus V's updateReviewer Update
04 Dec 2020, 17:48Aag this a a load if nonsense as it is an automated response
RV
Rikus V's update04 Dec 2020, 17:48
Reviewer Update
Aag this a a load if nonsense as it is an automated response
Renew-it Bedfordview's replyOfficial
07 Dec 2020, 15:34Good day Rikus
Our apologies for not living up to your repair expectations.
We have investigated the matter and the repair are labor intensive hence the duration.
The branch is prioritizing your vehicle and will be in contact with you during the different repair stages.
The Renew-IT Team, always@yourservice.
Our apologies for not living up to your repair expectations.
We have investigated the matter and the repair are labor intensive hence the duration.
The branch is prioritizing your vehicle and will be in contact with you during the different repair stages.
The Renew-IT Team, always@yourservice.
Renew-it Bedfordview's reply07 Dec 2020, 15:34
Official
Good day Rikus
Our apologies for not living up to your repair expectations.
We have investigated the matter and the repair are labor intensive hence the duration.
The branch is prioritizing your vehicle and will be in contact with you during the different repair stages.
The Renew-IT Team, always@yourservice.
Our apologies for not living up to your repair expectations.
We have investigated the matter and the repair are labor intensive hence the duration.
The branch is prioritizing your vehicle and will be in contact with you during the different repair stages.
The Renew-IT Team, always@yourservice.