CB
Christopher B

1 reviews | Active since Feb 2026

24 Feb 2026, 15:58

Absolutely Unacceptable, No Communication, Unreliable Work

Absolutely shocking service from Renew-it, two weeks with zero communication to deliver a terrible job, orange peeled textured paint, dents not fixed and a gauge in the paint left unfixed, which somehow made it past QC.

After voicing our complaints, yes they replaced the panel, but it has now been 36 business days! The vehicle has been in and out of the workshop and renew-it is now currently busy with their 5th attempt to paint the vehicle correctly! I still have no idea how much longer I will have to to wait and how many attempts it will take them.

All the while I have received exactly zero communication without having to pull teeth to get it myself, if I say nothing, I get told nothing, this is absolutely unacceptable.

Nobody cares about you at Renew-it.

Do not use them, I will be refusing my insurance to use them for anything in future and will be advising everyone I know to do the same.

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Replies (1)
Renew-it Bedfordview
Renew-it Bedfordview's reply24 Feb 2026, 16:50
Official
Good day  Christopher

Thank you for taking the time to review us on this platform. 
Firstly, our apologies for not living up to your service expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice