LS
Lucinda S
1 reviews | Active since Aug 2020
16 Aug 2021, 09:51
ABSOLUTELY SHOCKING EXPERIENCE!!!!
ABSOLUTELY SHOCKING EXPERIENCE!!!!
My car was hijacked on the 27th April and to date i still have not received my car back.... Phindile is my service advisor and i receive no joy at all... my vehicle went in for a change of lock set and minor scratches , Every time i call its a different story, the service is so pathetic... 4 MONTHS WITHOUT A CAR !!!! and nobody cars to offer me a courtesy vehicle for the inconvenience, i have to use public transport...
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Renew-it Bedfordview's replyOfficial
17 Aug 2021, 08:58 Good day Lucinda, Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Bedfordview. They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Bedfordview. They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.
Renew-it Bedfordview's reply17 Aug 2021, 08:58
Official
Good day Lucinda, Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Bedfordview. They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.
Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Bedfordview. They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice.