NM
Nomthandazo M
1 reviews | Active since Mar 2022
06 Nov 2023, 21:06
6 weeks delay on the repairs of my car!
My car was taken to Bedfordview Renewit on the 11th of September 2023. Parts were received the following week I received notification that repairs were going to be finished on the 29th of September. After that the date was extended to 13 October then extended to 27 October from there to 10th November 2023. There has been 4 extensions already and 6 weeks later my car is still not completed. Each time I asked about the delays I'm being told it's different departments that are attending to finish the repairs on my car. This is frustrating.
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Replies (2)Renew-it Bedfordview's replyOfficial
07 Nov 2023, 10:33Good day Nomthandazo Mcanyana
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Bedfordview's reply07 Nov 2023, 10:33
Official
Good day Nomthandazo Mcanyana
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectation. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
NM
Nomthandazo M's updateReviewer Update
08 Nov 2023, 10:37Since I have lodged this complaint I have called the company thrice, no one takes my calls and no bothers to call me back!
NM
Nomthandazo M's update08 Nov 2023, 10:37
Reviewer Update
Since I have lodged this complaint I have called the company thrice, no one takes my calls and no bothers to call me back!
