SM
Simphiwe M
1 reviews | Active since Oct 2022
31 Oct 2022, 19:06
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Filthy degusting service
I was involved in an accident on the 28 of September and my car towed in to renew-it bedfordview on the 4th 0f October and I paid the 70% access fee to their bank account and the saddest part about the service the call every Monday telling me that they still waiting for parts. I don't know what is this delay for infact. I think all the insurance brokers should intavine in case's like this coz we can't keep on paying then they just take our cars and dump the to renew-it bedfordview.
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Renew-it Bedfordview's replyOfficial
01 Nov 2022, 10:04Good day Simphiwe Mabaso
Thank you for taking the time to take my call and to review us on this platform.
Firstly, our apologies for not living up to your repair expectations the first time and the bad experience you had to go through with in terms of communication. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to take my call and to review us on this platform.
Firstly, our apologies for not living up to your repair expectations the first time and the bad experience you had to go through with in terms of communication. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Renew-it Bedfordview's reply01 Nov 2022, 10:04
Official
Good day Simphiwe Mabaso
Thank you for taking the time to take my call and to review us on this platform.
Firstly, our apologies for not living up to your repair expectations the first time and the bad experience you had to go through with in terms of communication. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice
Thank you for taking the time to take my call and to review us on this platform.
Firstly, our apologies for not living up to your repair expectations the first time and the bad experience you had to go through with in terms of communication. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have escalated this matter to the Renew-It Bedfordview team and they will be in contact with you.
Renew-It Team, Always@yourservice