Service

Terrible experience we currently have with Renault Tokai Service department. We called in to book for service of 62k kilometers, spoke to a lady who advised that the car is due for service on September 2024 or when it's on 75k kilometers, though service book shows 62k, she said their system shows that it's due when its on 75k. Kind you that we have service plan with Liquid Capital.

Today I went in as per appointment for service, I was then told that the car was due on 62k, advised the lady said 75k and she confirmed with liquid capital, instead her and Manager decided to shut me off and covered for the lady who misled us. Now we have to pay