Your Service is Poor

So where do i start. I just bought a Renault Clio 3 2. RS(second hand) and it still has its 5 year warranty that ends at the end of the year. I took my vehicle in roughly around the 16 December 2014. I was told that i needed new shock mountings and that they had submitted the warranty claim. It is now the 02 February 2015 and i have still not been contacted regarding its status. Surely it does not take this long. I have only got a year left on the warranty and i have to waste 1/6th of that time waiting for a replacement part.<br> <br> This is shocking service, you are Pathetic Renault.<br> Decent Car but **** Dealers.