Worst Service PART 1/2

PART ONE : <br> Never expected this from Renault and the Multi franchise group:<br> <br> 15/04/2014 - I bought new Renault Sandero from Fountains Renault. My license plate and spare key was not available.<br> 05/05/2014 - Moved to Cape Town. Requested Keys and registration again. Reported two spots on dash - according to fountains Tygervalley will sort this out on warrenty<br> 13/05/2014 - Spare Keys eventually arrive.<br> 09/02/2015 - Break in at residence - Keys and other items got ******. Spare keys DO NOT fit my vehicle.<br> 11/02/2015 - Request quote to have spare key replaced to be able utilize vehicle.<br> 12/02/2015 - Request additional quote to have all damaged repaired and new lock set to be installed.<br> 10/03/2015 - Drive to Mulitfranchise to request quote personally as no response on emails and calls.<br> 10/03/2015 - Take ownership of vehicle - cosmetic damage incurred on vehicle while in the care of Renault - report damage<br> 11/03/2015 - Received documentation containing approximately 150 clients personal details for services to be done in march<br> 11/03/2015 - Received a quote template in excel for Renault which included another person's quotation and personal details<br>